IdeAI Support

We're here to help

Need assistance with IdeAI? Fill out the form below and we'll get back to you as soon as possible.

Tip for Bug Reports: Including your device model, iOS version, and steps to reproduce the issue helps us fix problems faster.

Frequently Asked Questions

Is my data safe?

Yes! All your journal entries are encrypted on your device using AES-256-GCM encryption. We never have access to your personal content. See our Privacy Policy for details.

How do I delete my data?

You can delete individual notes or all your data directly within the app. Since data is stored only on your device (and optionally synced to your personal iCloud), there's nothing for us to delete on our end.

Which AI models are used?

IdeAI uses on-device AI through Apple's Foundation Models, with optional support for local MLX models. Your journal content is processed entirely on your device.